LHI | IHI Program

The 6th Annual Healthcare Quality & Accreditation Symposium

“THE SCIENCE OF IMPROVEMENT, A KEY TO PATIENT SAFETY” WORKSHOP

Date: 14-16 December 2016
Cairo, Egypt

Agenda

Day 1

Day 1 / 14 December 2016
8:300 – 09:00	Registration
09:00 – 09:10	welcome note
09:10 – 09:30	Key note Speaker
09:30 – 09:50	MOD Speaker وزارة الدفاع المصرية
09:50 – 10:15	Egypt Minister of Health or representative وزارة الصحة المصرية
10:15 – 10:30	Coffee Break
	1st session Patient Safety challenges &Aspirations سلامة المرضى الامال والتحديات
10:30 – 10:50	“Overcoming the challenges of healthcare quality and safety through implementing JCI accreditation standards” Dr. Ashraf Ismail, Managing Director, Middle East Office JCI الهيئة الدولية للإعتماد
10:50 – 11:10	IHI معهد تطوير الرعايه الصحيه بالولايات المتحده
11:10 – 11:30	LHI لوجيستكس لتطوير الرعايه الصحيه
11:30 – 11:50	“When Safety is not About Safety” Dr. Abdulaziz Abdulbaqi, Director General, Quality Improvement. ادارة الجودة بوزارة الصحة السعودية
11:50 – 12:10	Egypt Q& Accreditation Committee لجنه الجوده بوزاره الصحه المصريه
12:10 – 13:00	Lunch and Prayer
	2nd session Beyond the Accreditation مابعد الاعتماد
13:00 – 13:20	SEHA اداره الرعايه الصحيه بابوظبى
13:20 – 13:40	CBAHI المجلس المركزى للاعتماد بالسعوديه
13:40 – 14:00	DHA هيئه الصحه بدبى
14:00 – 14: 20	HAAD هيئه الصحه بابو ظبى
14:20 – 14:40	Coffee Break
	3rd session practicing Patient Safety ممارسه سلامه المرضى
14:40- 15:00	IMC المركز الطبى العالمى
15:00 – 15:20	SMC Hospital

Day 2

Day 2 / 15 December 2016
8:300 – 09:00	Registration
09:00 – 10:00	Session 1
	Welcome, Introductions and Program Objectives
	Brief introduction to IHI
	How do you improve? (Will, Ideas and Getting Results)
	The Messiness of Life!
10:00 – 10:30	Lunch Break
10:30 – 12:00	Session 2 The Science of Improvement
	Dr. Deming’s System of Profound Knowledge
	Appreciation of a System
	Understanding Variation
	Building Knowledge
	Human Side of Change
12:00 – 12:30	Coffee Break
12:30 – 14:00	Session 3
	Applying the Lens of Profound Knowledge to your project
	Essential Skills to Support Improvement
	The Model for Improvement (MFI)
	=The three questions and the Plan Do Study Act (PDSA) cycle
	=Question #1 Purpose: What is your aim?
	=Question #2 Measurement: How will you know that change is an improvement? Why are you measuring?
	=Question #3 Applying the Lens of Profound Knowledge to your project
14:00 – 14:30	Coffee Break
14:30 – 15:30	Session 4 Defining the system you plan to improve with a Driver Diagram
	The basic purpose and components of a Driver Diagram
	Driver Diagram tips and guidance
	Building a cascading system of Driver Diagrams
	Setting priorities for your Driver Diagram
	Hanging measures on your Driver Diagram

Day 3

Day 3/ 16 December 2016
14:00 – 14:30	Morning Reflection / Q & A
14:30 -15:00	Coffee Break
15:00 – 16:30	Session 1 Overview of the Quality Measurement Journey (QMJ)
	Your Aim Statement sets the tone for measurement and the Driver Diagram serves as the platform for organizing your measures
	Selecting measures and developing operational definitions
	Data collection strategies (stratification and sampling, frequency and duration of data collection)
	Understanding variation conceptually (static versus dynamic views of variation)
	Understanding variation statistically =Run chart (explained and practiced) =Control charts (briefly introduced)
	Linking measurement to Improvement
16:30 – 17:00	Lunch Break
17: 00 – 18:30	Section 2 The Sequence of Improvement
	Testing ideas (the Plan, Do, Study, Act cycle)
	PDSA history and development
	What it means to run a test of change
	Examples of PDSA in everyday life (You do PDSAs all the time!)
	Experiencing PDSA cycles
	Planning your first PDSA
	Implementing a change
	Spreading a change
18:30 – 19:00	Coffee Break
19:00 – 20:00	Summary and Next Steps